Privacy Policy

Last updated: September 10, 2026

This Privacy Policy explains how フューチャーセキュアウェイブ株式会社 (“we,” “us,” “our,” or the “Company”) collects, uses, stores, shares and protects personal information when you visit our online store, place an order, create or use a customer account, contact customer service, request a return or refund, or otherwise interact with our online services.

For the purposes of this Privacy Policy, our website, online store, checkout functions, customer accounts, products, customer support and related services are collectively referred to as the “Services.”

We process personal information in accordance with applicable privacy and data protection laws. Where the General Data Protection Regulation (“GDPR”) or other European data protection rules apply, the relevant rights and legal requirements described below will apply accordingly.

1. Company Information

The company responsible for operating the online store and processing personal information in connection with the Services is:

Company name: フューチャーセキュアウェイブ株式会社
Corporate Number: 2010601022778
Representative Director: 稲垣 哲也

Registered Address:
東京都品川区大崎2丁目9番3号
Japan

Email: support@mccxr.shop
Telephone: +81 90 5486 8541

For applicable data protection purposes, フューチャーセキュアウェイブ株式会社 acts as the controller of personal information where we determine the purposes and means of processing, except where another service provider acts as an independent controller under applicable law.

2. Scope of This Privacy Policy

This Privacy Policy may apply when you:

• Visit or browse our online store;
• Create or manage a customer account;
• Place, manage or cancel an order;
• Make a payment;
• Receive delivery or tracking information;
• Request a return, exchange or refund;
• Contact customer service;
• Submit a product enquiry or complaint;
• Subscribe to marketing communications;
• Interact with advertisements or promotions;
• Submit reviews, photographs, messages or other content; or
• Otherwise interact with the Services.

Third-party websites, platforms and services may have their own privacy policies and are not necessarily governed by this Privacy Policy.

3. Personal Information We May Collect

The personal information we collect depends on how you interact with the Services.

3.1 Identity and Contact Information

We may collect information such as:

• Full name;
• Billing address;
• Shipping address;
• Postal code;
• City;
• Country or region;
• Email address;
• Telephone number; and
• Other contact information you voluntarily provide.

3.2 Account Information

Where customer accounts are available, we may process:

• Account name;
• Email address;
• Login or authentication information;
• Saved addresses;
• Account preferences;
• Communication settings; and
• Purchase or account activity.

Passwords and authentication information may be processed through Shopify or other technical service providers.

3.3 Order and Transaction Information

When you place or manage an order, we may process information including:

• Products ordered;
• Product variations or specifications;
• Order number;
• Quantity;
• Purchase price;
• Billing information;
• Delivery information;
• Order status;
• Shipping and tracking information;
• Cancellation information;
• Return or exchange information;
• Refund information; and
• Communications concerning the transaction.

3.4 Payment Information

Depending on the payment method available and selected at checkout, payment-related information may include:

• Payment method;
• Transaction amount;
• Payment status;
• Billing information;
• Payment confirmation information; and
• Transaction identifiers.

Complete payment card information may be processed directly by Shopify, banks, card networks or independent payment service providers.

We may not receive or store complete card details where those details are processed directly by an authorized payment provider.

3.5 Customer Support Information

When you contact us regarding a product, order or other issue, we may process:

• Your name;
• Email address;
• Telephone number;
• Order number;
• Product information;
• The content of your message;
• Return or refund reasons;
• Complaint information;
• Photographs;
• Videos; and
• Other information you voluntarily provide.

3.6 Technical and Usage Information

When you use the Services, certain technical information may be collected automatically, including:

• IP address;
• Browser type;
• Browser language;
• Device type;
• Operating system;
• Device identifiers;
• Pages viewed;
• Date and time of access;
• Referring website;
• Session information;
• Click and navigation information;
• Cookie identifiers;
• Approximate location derived from an IP address;
• Network information; and
• Website performance or error information.

3.7 Marketing and Preference Information

Where applicable, we may process information including:

• Marketing preferences;
• Products or categories of interest;
• Previously viewed products;
• Advertising interactions;
• Email engagement;
• Promotional campaign interactions;
• Survey responses; and
• Customer preferences.

4. How We Collect Personal Information

We may collect personal information through the following sources.

Information You Provide Directly

You may provide information when you:

• Place an order;
• Create an account;
• Enter billing or shipping information;
• Complete a form;
• Contact customer service;
• Request a return or refund;
• Subscribe to marketing communications;
• Submit a review; or
• Otherwise communicate with us.

Information Collected Automatically

Certain information may be collected automatically through technologies such as:

• Cookies;
• Server logs;
• Pixels or similar technologies;
• Analytics tools;
• Device identifiers;
• Website security technologies; and
• Similar technical tools.

Information From Service Providers

We may receive relevant information from service providers that assist us with operating the Services, such as:

• Shopify;
• Payment processors;
• Banks or payment providers;
• Shipping companies;
• Couriers;
• Warehousing or fulfilment providers;
• Hosting or cloud providers;
• Customer support providers;
• Fraud-prevention providers;
• Analytics providers; and
• Marketing or advertising providers.

5. How We Use Personal Information

We may process personal information for purposes including:

Providing the Services

We may use information to:

• Operate and maintain the online store;
• Create and manage customer accounts;
• Receive and process orders;
• Confirm transactions;
• Process payments;
• Arrange fulfilment and delivery;
• Provide tracking information;
• Communicate about orders;
• Process cancellations;
• Manage returns, exchanges and refunds;
• Respond to customer enquiries;
• Provide product support; and
• Resolve complaints.

Improving the Services

We may use information to:

• Understand how customers use the website;
• Improve website functionality and navigation;
• Evaluate website performance;
• Improve products and services;
• Improve customer support;
• Remember customer preferences; and
• Personalize parts of the shopping experience where permitted.

Security and Fraud Prevention

We may process information where reasonably necessary to:

• Verify transactions;
• Protect customer accounts;
• Detect suspicious activity;
• Prevent fraud;
• Prevent unauthorized access;
• Protect payment security;
• Investigate misuse of the Services; and
• Protect our business, customers and service providers.

Legal and Administrative Purposes

We may use or retain information to:

• Maintain transaction records;
• Meet accounting requirements;
• Meet tax requirements;
• Comply with consumer protection requirements;
• Respond to lawful regulatory or government requests;
• Comply with court orders;
• Resolve disputes; and
• Establish, exercise or defend legal claims.

Marketing

Where permitted by applicable law, personal information may be used to:

• Send information about products or promotions;
• Measure marketing performance;
• Understand customer interests; or
• Provide relevant advertising.

Where consent is required by law, marketing or non-essential tracking activities will only be carried out on the appropriate legal basis.

6. Legal Bases for Processing

Where the GDPR or another law requires us to identify a lawful basis for processing personal information, we may rely on one or more of the following grounds.

Performance of a Contract

Processing may be necessary to:

• Accept and process an order;
• Receive or verify payment;
• Deliver products;
• Provide customer support;
• Process returns or refunds; or
• Provide other services requested by you.

Legal Obligations

We may process or retain personal information where necessary to comply with obligations relating to:

• Accounting;
• Taxation;
• Consumer protection;
• Fraud prevention;
• Regulatory requirements;
• Court orders; or
• Other applicable legal requirements.

Legitimate Interests

Where permitted by applicable law, we may process information where reasonably necessary for legitimate business interests, including:

• Preventing fraud;
• Protecting website security;
• Managing customer relationships;
• Responding to enquiries;
• Improving the Services;
• Understanding business performance;
• Maintaining appropriate transaction records; and
• Establishing or defending legal claims.

When relying on legitimate interests, we consider the relevant interests and the rights and freedoms of the individual concerned.

Consent

Where appropriate or legally required, we may rely on consent for activities such as:

• Certain marketing communications;
• Certain analytics or advertising cookies;
• Optional personalization;
• Certain advertising activities; or
• Other processing where consent is the appropriate lawful basis.

Where processing is based on consent, you may withdraw your consent at any time.

Withdrawal of consent does not affect processing that was lawfully carried out before consent was withdrawn.

7. Sharing Personal Information

We may share personal information where reasonably necessary to operate the Services, fulfil an order or comply with applicable law.

Recipients may include:

Shopify and Technology Providers

Our online store is powered by Shopify.

Shopify and other technical providers may process information necessary to host, operate, maintain, secure and provide the online store and related e-commerce functions.

Payment Providers

Relevant payment information may be processed by:

• Banks;
• Card networks;
• Payment processors;
• Payment service providers; and
• Fraud-prevention providers.

These providers may process information under their own legal obligations and privacy policies.

Fulfilment and Delivery Providers

We may provide information necessary to fulfil and deliver an order to:

• Warehouses;
• Fulfilment partners;
• Postal services;
• Shipping companies;
• Couriers; and
• Delivery tracking providers.

Information shared for delivery may include your name, shipping address, telephone number, email address, order reference and delivery instructions.

Customer Support and Communications Providers

Where used, service providers may assist us with:

• Customer enquiries;
• Email communications;
• Complaints;
• Returns; and
• Refunds.

Analytics and Marketing Providers

Where permitted by law, analytics or marketing providers may process information to help us understand website performance, measure advertising or improve marketing activities.

Where consent is required for such processing, we will use the appropriate consent mechanism.

Professional Advisers

We may disclose information to accountants, auditors, insurers, lawyers or other professional advisers where reasonably necessary.

Authorities and Legal Recipients

Personal information may be disclosed where reasonably necessary to:

• Comply with applicable law;
• Respond to a lawful request;
• Comply with a court order;
• Assist law enforcement where legally required;
• Prevent fraud or unlawful activity;
• Protect legal rights; or
• Protect the rights or safety of customers or other persons.

8. Shopify

Our online store uses Shopify to provide e-commerce and related technical services.

Information that you submit through the online store may be transmitted to and processed by Shopify and service providers supporting the Shopify platform.

Shopify may process certain information independently in accordance with its own privacy documentation and applicable law.

Where a privacy request concerns processing performed independently by Shopify, additional cooperation with Shopify may be necessary to respond to the request.

9. Payment Processing

Payments may be handled by independent payment service providers.

Depending on the payment method selected, these providers may process:

• Customer identity information;
• Billing information;
• Transaction information;
• Payment authorization information;
• Fraud-prevention information; and
• Other information necessary to complete or secure a payment.

Where a payment provider processes complete payment credentials directly, we do not require customers to provide those credentials to us by email.

Please do not send payment passwords, complete card credentials or other sensitive authentication information to our customer service email.

10. Cookies and Similar Technologies

We and our service providers may use cookies and similar technologies to:

• Keep the website functioning correctly;
• Maintain shopping cart sessions;
• Support checkout;
• Remember preferences;
• Support account login;
• Protect account and website security;
• Detect suspicious activity;
• Understand website traffic;
• Measure website performance;
• Improve the shopping experience; and
• Support analytics, marketing or advertising activities where permitted.

Essential Cookies

Essential cookies may be necessary for functions such as:

• Website operation;
• Shopping carts;
• Customer accounts;
• Checkout;
• Payment processing; and
• Website security.

Analytics and Advertising Cookies

Where used, analytics cookies may help us understand website usage and performance.

Advertising or marketing technologies may be used to measure campaigns or provide relevant advertising where permitted by applicable law.

Where applicable law requires prior consent, non-essential cookies or similar technologies will only be activated after the appropriate consent has been obtained.

You may be able to manage your choices through the cookie preference tools available on our website or through your browser settings.

Disabling certain cookies may affect the operation of some website functions.

11. Marketing Communications

Where permitted by law, we may send marketing or promotional communications where:

• You have provided consent where required;
• Another lawful basis permits the communication; and
• You have not opted out.

You may stop receiving optional marketing emails by:

• Using the unsubscribe link in the email, where available; or
• Contacting us at support@mccxr.shop.

Communications that are reasonably necessary for an existing transaction or customer relationship, such as communications concerning:

• Orders;
• Payments;
• Shipping;
• Delivery;
• Returns;
• Refunds;
• Account administration; or
• Security

may be treated as service-related rather than promotional communications.

12. International Transfers of Personal Information

Because we operate an international online store and use technology, payment, fulfilment and other service providers, personal information may be processed in countries outside the country where you live.

Where personal information subject to European data protection law is transferred outside the European Economic Area, an appropriate lawful transfer mechanism will be used where required.

Depending on the circumstances, such mechanisms may include:

• An applicable adequacy decision;
• Approved contractual safeguards;
• Standard contractual clauses;
• Appropriate technical and organizational protections; or
• Another lawful transfer mechanism.

13. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected or as otherwise required or permitted by applicable law.

Retention periods may depend on factors such as:

• The duration of a customer account;
• Order fulfilment;
• Delivery;
• Returns and refunds;
• Customer support;
• Accounting requirements;
• Tax requirements;
• Fraud-prevention requirements;
• Applicable limitation periods;
• Dispute resolution;
• Regulatory obligations; and
• The establishment or defence of legal claims.

When personal information is no longer reasonably required, it may be deleted, anonymized or otherwise handled in accordance with applicable law.

14. Security of Personal Information

We use reasonable administrative, organizational and technical measures designed to protect personal information against:

• Unauthorized access;
• Accidental loss;
• Unlawful disclosure;
• Unauthorized alteration;
• Misuse;
• Destruction; and
• Other unauthorized processing.

Measures may include, where appropriate:

• Restricted access;
• Authentication controls;
• Secure service providers;
• Secure hosting environments;
• Encryption where appropriate;
• Fraud monitoring; and
• Security procedures.

However, no online service, electronic storage system or internet transmission method can be guaranteed to be completely secure.

Customers should avoid sending sensitive authentication or payment information through unsecured communication channels.

15. Information Concerning Minors

The Services are intended for customers who are legally able to enter into a purchase transaction.

Where required by applicable law, a minor should use the Services only with the appropriate permission or involvement of a parent or legal guardian.

If we become aware that personal information has been provided by a minor in circumstances where processing is not legally permitted, we may take appropriate steps to delete or restrict that information.

16. Your Data Protection Rights

Depending on your location and applicable law, including where the GDPR applies, you may have rights including the right to:

• Request access to your personal information;
• Request correction of inaccurate information;
• Request completion of incomplete information;
• Request deletion of personal information in certain circumstances;
• Request restriction of processing;
• Object to certain processing;
• Object to direct marketing;
• Request portability of eligible personal information;
• Withdraw consent where processing is based on consent; and
• Lodge a complaint with a competent data protection supervisory authority.

These rights are not absolute and may be subject to applicable legal requirements, conditions and exceptions.

For example, we may need to retain certain information in order to:

• Complete an existing transaction;
• Meet accounting or tax requirements;
• Prevent fraud;
• Resolve disputes; or
• Establish or defend legal claims.

17. Right to Object to Direct Marketing

Where personal information is processed for direct marketing purposes, you may object to that processing at any time.

After receiving a valid objection, we will stop using the relevant personal information for direct marketing as required by applicable law.

This does not necessarily prevent us from sending communications that are reasonably necessary to complete an order, provide customer service or administer an existing transaction.

18. How to Exercise Your Privacy Rights

To submit a privacy or data protection request, please contact:

Email: support@mccxr.shop
Telephone: +81 90 5486 8541

Please provide enough information for us to understand and process your request.

Depending on the request, we may reasonably ask for information such as:

• Your full name;
• Email address associated with your order or account;
• Order number where relevant;
• A description of the privacy right you wish to exercise; and
• Information reasonably necessary to locate the relevant records.

To protect personal information from unauthorized disclosure, we may need to verify your identity before completing certain requests.

We will handle valid requests within the period required by applicable law.

19. Complaints

If you have concerns regarding how we process personal information, you may contact us at:

Email: support@mccxr.shop
Telephone: +81 90 5486 8541

We will review the matter and respond as appropriate.

Where applicable data protection law provides such a right, you may also lodge a complaint with the competent data protection supervisory authority.

Contacting us first does not remove any right you may have to contact a supervisory authority directly.

20. Third-Party Websites and Services

The Services may contain links to websites, applications, payment services, social media platforms or other services operated by third parties.

Independent third parties may process personal information according to their own privacy policies and legal obligations.

We recommend reviewing the privacy information provided by the relevant third party before submitting personal information through an external website or service.

The inclusion of a third-party link does not necessarily mean that we control that third party’s privacy practices.

21. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes relating to:

• The Services;
• Website functionality;
• Payment or delivery systems;
• Service providers;
• Security practices;
• Applicable legal requirements; or
• Our business operations.

The current version will be published through our online store.

The “Last updated” date at the beginning of this Privacy Policy indicates the date of the latest revision.

Where required by applicable law, material changes may also be communicated through an appropriate method.

22. Contact Information

If you have questions regarding this Privacy Policy, our handling of personal information or a privacy rights request, please contact:

Company name: フューチャーセキュアウェイブ株式会社
Corporate Number: 2010601022778
Representative Director: 稲垣 哲也

Registered Address:
東京都品川区大崎2丁目9番3号
Japan

Email: support@mccxr.shop
Telephone: +81 90 5486 8541